Reasonable behaviour policy

We aim to treat all patients fairly and with respect.
We ask that patients do the same with all staff, other patients and centre users.

Unacceptable behaviour includes:

  • Aggression
  • Violence
  • Threats
  • Rudeness

We cannot accept these types of behaviour

We welcome the following:

  • Keeping your appointment
  • Letting us know if you cancel your appointment
  • Informing us of change of address or phone number
  • Requesting prescription items on time
  • Giving us and othe patients time when we are busy